Case studies

Analysing high performance in the manufacturing industry - the case of WP Haton 2

Analysing high performance in the manufacturing industry: the case of WP Haton

The author (André A. de Waal) thanks WP Haton, and especially René van Rijn (Director […]

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Ziggo Customer Relations

From Crisis to All-Time High Performance – Using the HPO Framework to Improve Customer Relations at Ziggo

By André de Waal, Eric Mooijman en Martine Ferment Guided by a framework detailing the essential […]

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biz-group United Arab Emirates

Achieving High Performance in the United Arab Emirates: The Case of biz-group

By André de Waal, Miriam Frijns and Mirna Mroueh Operating within a foreign trade zone […]

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Umpqua Bank

Umpqua Bank (USA): a passion for excellence

Although many competing banks have visited Umpqua Bank to see how they could copy what […]

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Toyota - an HPO in crisis

Toyota: an HPO in crisis

‘On August 28th, 2009, Toyota, the world’s largest and most profitable car manufacturer, stopped being an […]

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Applicability of the high performance organisation framework in the diamond industry value chain

Applicability of the high performance organisation framework in the diamond industry value chain

Purpose: The diamond industry used to be a stable sector. However, the market for diamonds is […]

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HPO executive program

Is the HPO framework suitable for Thai organizations

By Andre A. de Waal and Chiraprapha Tan Akaraborworn Summary Purpose – Thai organizations are […]

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The Added Value of the High Performance Organization Framework

Grohe: The advantage of HPO is that it is very practical and easy to implement

The HPO Center spoke with Rob van den Maagdenberg, Vice President of Grohe North Western […]

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Dana Bananas

Working on High Performance in the Philippines: HPO goes Bananas

The Case of NEH By André de Waal and Jeroen I. de Haas, the general […]

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de-beers-marine

De Beers Marine (South Africa): dealing with the past through the HPO Framework

The case below is a summarized version of the complete De Beers Marine (DBM) case, […]

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